Important Message - Frozen Condense Pipes

Please be aware that due to the cold weather we are experiencing a high volume of calls, and you may wait longer than usual to speak to one of our team.  If your boiler has stopped working this may be due to a frozen condense pipe.  This can easily be resolved without the need for an engineer.  If you are able to, you can safely thaw your frozen condense pipe with warm water - for a simple guide please visit https://www.worcester-bosch.co.uk/heating-advice/frozen-condensate

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Worcester Boiler Epsom

Smith and Byford Limited (FRN 790397) is authorised and regulated by the Financial Conduct Authority. Smith and Byford Limited acts as a credit broker and not a lender and do not receive a fee for the introduction. Credit is provided by Novuna Personal Finance,  authorised and regulated by Financial Conduct Authority. Finance options are offered subject to status and credit check which must be completed before commencement of works. A 14 day cooling off period applies to all applications. If cancelled within 14 days, alternative payment of full outstanding balance must be made.

Smith and Byford Limited, company number 1074356, registered in England and Wales. Registered office address St George House, Station Approach, Sutton, Surrey SM2 7AT.