Recruitment
Smith & Byford are one of the largest employers in the local area, with current staff levels of 400+, continuously expanding and looking for new members of staff to join our team. We actively recruit for a variety of roles and offer individuals the opportunity to start a career within a well established, reputable company.
Current Vacancies
We’re looking for a Customer Feedback Administrator who will play a key role in ensuring our customers feel heard, valued, and supported. This is a pivotal position where your organisational flair, attention to detail, and proactive mindset will help drive service excellence across the business. You’ll be the voice of the customer—analysing feedback, resolving issues, and influencing positive change. Click here for further details.
We’re looking for a Customer Service Operative to join our Private Department, based in Cheam Village. The successful candidate will work within our Private Department to deliver the best in customer service and care to our clients and customers. Our clients include Letting Agents, Landlords and Homeowners who either pay for works or have a maintenance contract with us. Click here for further details.
You will be responsible for carrying out the installation of gas boilers, full heating systems and associated equipment such as radiators, cylinders and gas supplies to a high standard. You will be expected to work alongside a close-knit team of engineers, electricians, builders, surveyors, supervisors, office staff and apprentices. Click here for further details.
Benefits of working for us
- Established in 1966 we now employ over 400 members of staff, yet remain a family run business, with strong family values
- Enviable reputation for high staff retention rates
- Role specific training and development
- Equal opportunities employer, with a culture to promote from within
- Mental Health awareness and resources
- We provide fruit each day and promote cycle schemes to encourage healthier lifestyles
- Annual leave increase after 5 years of service
- Open door policy
- Members of the Living Wage Foundation
- Members of the 5% club
Interested in applying? Click here to send us a copy of your CV